About UrthBox
UrthBox is a health food subscription service for health-conscious individuals that delivers nutritious, non-GMO snacks, drinks, and other treats on a monthly basis. UrthBox has attracted the attention of media giants such as TechCrunch and Forbes, and naturally, you may be wondering if signing up for this service is worthwhile.
This UrthBox review provides a detailed look at the brand, the subscription, customer reviews, and more, so you can decide for yourself if UrthBox is worth the money.
Overview of UrthBox
The San Francisco-based brand UrthBox was born out of the clean eating movement. The creators of UrthBox are convinced that our health largely depends on what we eat. Obesity in children and adults in particular is influenced by the type of food we consume, especially snacks.
In our hectic everyday lives, it can be time-consuming to prioritize healthy eating. Between career, social life, family, and fitness, it’s easy to forget to pay attention to what you eat. The UrthBox subscription offers you convenient and health-conscious food options for at home, at the office, or on the go.
UrthBox specializes in snacks that are organic, all-natural, and non-GMO. If you’ve ever browsed the grocery section of the supermarket where these foods are found, you know that these options are usually very expensive. I always intend to buy healthy snacks, but then I see the price tags and end up going back to boring old fruits and vegetables. It’s a pretty pointless cycle.
UrthBox delivers these treats to your home or office every month, and you can choose between a 3-, 6-, or 12-month subscription. Whether you snack while watching TV, eat to relieve stress while studying for exams, or munch on treats during your workday, there’s no need to feel guilty about indulging in these treats. It’s perfectly fine to snack regularly throughout the day. However, it’s not okay to eat an entire package of cookies just because you feel like it.
We’ll cover the subscription options and costs, but first, here’s a summary of this UrthBox review:
Pros
- Organic snacks and drinks, all natural and non-GMO, are delivered every month.
- Four subscription options and sizes, including options for vegans and people who eat gluten-free.
- You can choose between monthly, quarterly, semi-annual, or annual subscription plans.
- Cancellation is possible at any time.
- All customers benefit from numerous discounts and savings.
- Free shipping within the US.
Cons
- May be low value if you snack a lot.
- No customization of the box is possible.
How UrthBox Works
UrthBoxes are well thought out, as each subscription contains full-size products that must meet certain standards in terms of ingredients, origin, calorie content, nutritional value, and manufacturing. I particularly like the full-size products—it’s annoying when you buy small snack packs with only three cookies or chips each.
When you sign up for UrthBox, the subscription includes the following steps:
- Choose the size of your box: mini, small, medium, or large.
- Choose the length of your subscription: monthly, quarterly, semi-annually, or annually.
- Choose the type of subscription: classic, gluten-free, vegan, or diet box.
- Discover healthy products: Try up to 30 full-size products worth up to $100 every month.
- Collect points: Purchase additional products at a member discount, collect loyalty points with every purchase, and redeem them in the UrthBox store.
Signing up for UrthBox doesn’t involve any significant risk, as you can cancel at any time free of charge. Please also note that your subscription will automatically renew on the first day of the month unless you specify otherwise.
What Comes in an UrthBox?
Now we come to the good stuff. UrthBox offers naturally healthy foods such as granola, nuts and seeds, trail mix, superfoods, and dried fruits and vegetables. Finally, you can be one of those people who comes to the office with snacks as if they were going hiking, and without any effort at all.
They also offer fantastic nutritious versions of typical junk food favorites, such as cookies, snack bars, chips, candy, and chocolate. Healthy and guilt-free. I’ll just leave this picture of heavenly, delicious caramel squares with sea salt here.
UrthBox’s beverages also appear quite appealing. Juices and detox drinks, shakes, and smoothies are also included in the subscription. These are generally even more expensive than organic snacks—who hasn’t purchased something from a smoothie shop and immediately regretted spending money on something they could have prepared at home?
Points come into play when purchasing additional snacks and drinks, including gourmet products. You can also buy extras such as dietary supplements, personal care products, hair and skin care products to save even more. It’s clear that UrthBox wants to promote not just healthy eating, but a healthy lifestyle. Well done, UrthBox.
UrthBox Subscription Pricing
So far, everything looks promising in this UrthBox review, and now we come to the cost of each subscription. The Classic, Gluten-Free, Vegan, and Diet boxes are available in four sizes:
- Mini: 7+ snacks for $14.99/month
- Small: 14+ snacks for $24.99/month (20% savings)
- Medium: 20+ snacks for $34.99/month (30% savings)
- Large: 27+ snacks for $44.99/month (40% savings)
Keep in mind that these are full-size snacks, which in most cases you won’t consume all at once. Honestly, for me, it depends on how many chocolate pieces or puffed rice chips are in a bag. These snacks are meant to supplement your meals, so if you shop for groceries regularly, a mini or small box from Urthbox would be suitable for one person. However, I’m not going to tell you how to live your life.
UrthBox Reviews: What Do Customers Think?
Customers cannot leave reviews for UrthBox on the website, but the company publishes quotes from reputable media outlets. Most of these simply describe the subscription, although Refinery29 praises it: “Smart snacks can be a great way to avoid overeating at main meals… Enter UrthBox, the snack maker of our dreams.” That’s not particularly helpful, so I searched the internet for feedback from real customers.
Urbanvegan.net liked the subscription box and the surprise treats, most of which the reviewer enjoyed. On the negative side, she received a whey-based protein shake in her vegan box that was not vegan and had also expired months ago. Urthbox customer service responded to her email, apologized for the mistake, and offered her a free box for the following month. Although she liked the overall experience, the reviewer found that some of the full-size products were quite small.
UrthBox has a rating of 4.2/5 stars from 715 reviews on Trust Pilot, which is impressive. Satisfied customers praised the box for its variety and delicious snacks, while dissatisfied customers complained about late deliveries and difficult-to-reach customer service, especially when it came to canceling their subscription. UrthBox has responded to each of the complaints, at least.
The subscription has a rating of 3/5 stars on My Subscription Addiction, and UrthBox’s reviews on Sitejabber are even worse, with an average rating of 1.1/5. Users cited similar complaints about customer service and damaged products. There have been issues with UrthBox Groupons and instances where customers were charged even though they did not want to continue their subscription.
Overall, negative reviews make up only a small portion of total UrthBox reviews (about 15–20%).
Our Verdict on UrthBox
This UrthBox review clearly shows that the company has good intentions. UrthBox cares about the health of its customers and responds to their complaints. Although some of the reviews were undoubtedly disturbing, there were far more positive than negative reviews. No brand is perfect, and it is normal for mishaps to occur here and there.
The only thing that seems a little unbalanced is the size of the products. Some full-size products seem to last for days or weeks, while others can easily be consumed in one sitting. If you enjoy snacking and do so frequently, you may find yourself running out of products before the end of the month. However, as I mentioned earlier, these treats are meant to supplement your full meals—they are not meant to satisfy cravings because you forgot to pack your lunch.
Taking all these points into consideration, we give UrthBox a positive rating, especially since you can cancel your subscription at any time. However, be sure to contact the company at least one week in advance so that there are no issues with cancellation (which could result in you being locked in for another month).
UrthBox Promotions & Discounts
All customers receive a free UrthBox with orders lasting several months. You also save money when you sign up for at least 3 months:
- 3-month subscription: you save $15
- 6-month subscription: you save $48
- 12-month subscription: you save $120
UrthBox also offers subscribers discounts and gift cards that can be redeemed on their website or in local stores. You can gift UrthBox to family and friends and receive your own free box in return. These gifts are available for 3, 6, and 12-month periods.
Sign Up for UrthBox
To sign up for UrthBox, visit urthbox.com. After selecting the size of your box, the length of your subscription, and the type of subscription, enter your name, address, and payment details. Then you’re ready to go!
UrthBox FAQ
Canceling UrthBox
Unless otherwise specified, all subscriptions automatically renew on the first day of the month, quarterly, semi-annually, or annually, depending on your subscription plan. UrthBox subscriptions can be canceled at any time by emailing support@urthbox.com.
Cancellation of UrthBox must occur before the next renewal invoice, i.e., before the first day of the month. All initial orders from new customers can be canceled within 24 hours. After this period, no refunds are possible for initial orders.
How to use UrthBox points
To use UrthBox points, you must visit the partner store urthmarket.com and create an account. Once you have registered with UrthBox, send an email with your UrthMarket account details to support@urthbox.com. A customer service representative will then transfer your points to your subscription.
Gluten-free and vegan products
Due to the facilities used by manufacturers, UrthBox cannot guarantee that all products in these boxes are free from traces of gluten or animal products. According to a review of UrthBox, the company may accidentally send you non-vegan or gluten-containing products. UrthBox recommends that its customers always read the labels and packaging before consuming a product.
Shipping conditions
UrthBox ships free of charge within the US, while shipping to Canada costs $6.95 per order. Orders are shipped in the middle of the month, and new orders are shipped within the following calendar month. Shipments can be tracked by emailing support@urthbox.com.
Contact UrthBox
If you have any questions that are not answered in this UrthBox review, you can contact UrthBox customer service by email at support@urthbox.com. A customer service representative will usually respond within 24 hours.
