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About Away 

Traveling has been one of my priorities since I was young. Whether it’s getting to know a new place, visiting friends abroad or just going somewhere for the sake of traveling … sometimes it just feels good to get away.

Before I knew what an ideal suitcase was, I was lugging around an old relic or a huge duffel bag – without wheels. Away designs suitcases that just make sense. Away’s sleek, stylish luggage is a response to the real problems of travel (like gate sprints and too much luggage) and just looks chic.

Durable materials in colors that match your personal style and needs, with a quick, smooth zipper, become the travel-friendly innovations your jet-setting dreams are made of. With a social community of over 700,000 members and features in Forbes and CNN, apparently I’m not the only one who thinks so.

When it comes to traveling, I’ve learned that luggage is one part of the trip I shouldn’t mess with. In this review of Away luggage, I take a close look at the brand and its products to see if it’s really worth the purchase.

Why You Should Trust Us

Our goal is to help you make better, more informed purchasing decisions.

Our team spends many hours on research, consultations with medical experts, peer reviews, customer feedback and product analysis to provide you with the information you need.

Overview Of Away

Away started like most brilliant ideas: out of necessity. Founders Stephanie Korey and Jennifer Rubio launched the brand in 2015 to put an end to the easily avoidable frustrations of traveling.

The pair believe that luggage is the “unsung hero of travel”, and I couldn’t agree more. I know the annoyance that comes with a zipper that just won’t open, a wheel that won’t run and handles that just fall off. Little things like that make traveling stressful, even though it doesn’t have to be.

When Korey and Rubio launched their brand, they decided to keep everything digital. They wanted to make it easy for buyers and keep costs as low as possible. They wanted to do things differently than other luggage manufacturers, who either offer bags that are too expensive or too inferior.

Away’s cases fall somewhere in the middle and are equipped with all the thoughtful details the duo came up with – such as a built-in battery for charging your cell phone. Their aim? To help you “get more out of every journey ahead”. I appreciate that, and I’m also a personal fan of how they see the concept of the suitcase: a mobile home and a closet when you’re on the go.

Pros & Cons

If you don’t want to read how much I rave about this company, maybe it’s time to turn away from this Away luggage review. Want to learn more about the premium quality and travel-friendly design? Then be sure to read on.

At the start of this Away luggage review, we’ll first take a look at the pros and cons of the brand:

Pros

• Sturdy design: Away’s suitcases are made from durable materials that can withstand the rigors of travel.
• Spacious interiors: Away suitcases have a large interior with equal storage space on both sides.
• Smooth-running, multidirectional spinner wheels: The wheels make it easier to navigate in tight spaces and are also very quiet.
• High customer satisfaction: Away luggage is rated very highly by customers with an average of 4.9/5 stars based on thousands of reviews.
• Innovative accessories: Away offers a variety of travel accessories such as packing cubes and toiletry bags to help you keep your travels effortlessly organized.
• Trendy design: Away’s luggage has a sleek design that is both modern and stylish, so you can easily match your travel accessories with your style and mood.

Cons

• Price: Away luggage tends to be expensive compared to other luggage brands, with some suitcases costing hundreds of dollars.
• Limited color options: While Away luggage is known for its trendy designs, the brand only offers a limited number of color options that may not suit everyone’s taste.

While I won’t introduce you to every product from the brand, in this Away luggage review, I will share the details of some of their bestsellers to show you what their smart suitcases are all about.

Features

Away Luggage offers various travel products, including checked suitcases, backpacks, packing cubes and duffel bags. One of the brand’s most popular products is the carry-on suitcase, which is equipped with multiple features.

A notable feature of the Away carry-on suitcase is the removable battery that allows you to charge your cell phone on the go. The battery is easy to remove from the case so you can hold it when boarding the plane, and it charges quickly and holds a charge for a long time.

The Away carry-on cases are made of polycarbonate, a durable material that typically performs well in drop tests and is lighter than metals like aluminum.

The carry-on bags have a solid interior with equal storage space on both sides and a large zippered compartment on one side and an open area with compression straps on the other.

Away luggage is sleek and stylishly designed with a range of colors and designs to choose from. The brand also offers other types of suitcases, including polycarbonate luggage in controlled sizes as well as aluminum models.

In addition to suitcases, Away offers a range of travel products, such as the Everywhere Bag, which has been highly rated by customers.

Overall, Away Luggage is known for its durable materials, innovative features and stylish designs, making it a popular choice among travelers. However, it is important to note that the luggage can be expensive compared to other reviewed luggage brands.

Materials

Away luggage is known for its durability and high-quality materials. The brand carefully designs its travel products to transform modern travel and uses only the most durable materials for its designs.

Away’s luggage trays are made from polycarbonate, a lightweight and durable material that can withstand bumps and scratches. For the Carry-On Aluminum Edition, the brand also uses aluminum, which adds an extra layer of strength and security to the case.

For the interior of the cases, Away uses a water-repellent nylon material that is easy to clean and maintain. The brand also offers removable and washable laundry bags that help keep clothes separated and organized during travel.

Away also offers other travel products, such as the Everywhere Bag, which is available in two styles and colors: water-repellent blue nylon and durable pink leather.

Overall, Away uses polycarbonate, aluminum and waterproof nylon, among other materials, in its luggage. These materials help make their products durable, long-lasting and easy to use when traveling.

Who Is Away Luggage For?

Away mainly sells its products online, but also has retail stores. Away designs suitcases, bags and accessories that are equipped with thoughtful details to make every single trip smoother. The company aims to transform modern travel and inspire its customers to travel.

Whether you’re a frequent flyer, a beginner or someone in between, Away has something for you.

Away Luggage Reviews: What Do Customers Think?

Don’t just rely on my opinion, read what the customers of Away in May 2023 have to say. I visited awaytravel.com to see what they think and posted a few reviews and comments below.

• The Carry On: 4.9/5 stars, 1,887 reviews
• The Medium: 4.9/5 stars, 1,304 reviews
• The Large: 4.9/5 stars, 979 reviews
• The Everywhere Bag: 4.9/5 stars, 469 reviews

Looking at the comments, I see that customers feel that Away stands by its promise. When problems have occurred with Away luggage, the company has replaced it. In terms of quality, the following review of Away luggage sums things up well:

“I love this The Large Check-in suitcase! I used it for a vacation trip and it fit so much more than I ever expected, and the hard shell really makes a difference! And I loved the pocket for dirty laundry. Overall very happy with my purchase and I have recommended it to my whole family.”

On Reddit, I read that one customer noted that their carry-on bag met every criterion in an Away luggage review. Delivery was prompt and customers were happy with the quality of their products and thought the design was “impeccable”.

Is Away Luggage Worth It?

It’s easy to fall in love with the look of something. In writing this Away travel luggage review, the details have made it clear that Away is more than just looks, and for me, it’s totally worth it.

Away’s luggage takes care of the details of traveling – charging your phone on the go, keeping items safe, and making styles that are equally suitable for small children, ambitious skiers, or focused business people.

I really appreciate the fact that Away takes customers’ needs into account during development. Away’s cases and bags are designed with smart and consistent features and address the most common issues to eliminate them.

Away offers high-quality technical luggage with details at a mid-range price. And since I know a thing or two about baggage claim, that’s something I appreciate about this brand – I really feel like they care about their customers.

Away offers a 100-day trial period to seal the deal, and overall I think Away makes brilliant, durable and beautiful luggage that won’t break the budget. What more could you ask for?

Away Promotions & Discounts

While combing through the brand website for this Away luggage review, I noticed that while there is no Away luggage code, there is a refer a friend promotion. You can also sign up for the mailing list to be notified of the latest news.

Where To Buy Away Luggage

Online
Away products can be purchased on the website and through the Away Luggage Amazon page.

Retail
Do you live in or near NYC? Visit the travel boutique on Bond Street. Luckily, I found out that there is more than one Away Luggage store.

If you live in the UK, you might be happy to know that Away also has a store in London.

Alternatives

Away Luggage is a popular travel gear brand that offers various types of suitcases, carry-on luggage and other travel accessories. If you’re looking for similar brands or alternatives to Away Luggage, here are some options to consider:

• CALPAK Torrino II: This expandable carry-on suitcase is another great alternative to Away Luggage. It features a TSA-approved lock, dual spinner wheels and multiple compartments for organization. The 20-inch suitcase costs $165.
• Samsonite: This well-known luggage brand offers a wide selection of suitcases in different price ranges. Samsonite suitcases are known for their durability and quality, making them a good alternative to Away Luggage. Prices range from $120 to $800 depending on the type of suitcase.

FAQ

Away luggage sizes
I know it can be difficult to determine the size of a suitcase from a picture. That’s why I’ve included a size chart in this Away luggage review to make things easier – I think I’ve taken inspiration from the brand:

Away Shipping Policy
Away ships anywhere in Canada, the USA and the UK. Away’s goal is to ship worldwide. So if you live outside of these areas, be sure to stay tuned!

To let Away know you want your country on their radar, tweet (@away) or email help.ca@awaytravel.com. Away offers free shipping to the US and Canada, with the exception of PO boxes. Otherwise, shipping costs range from $15 to $50, depending on the shipping method and item.

How long does shipping take?

• Orders are shipped from the Away warehouse within 1 business day
• The duration of the shipping process depends on the shipping method
• Free shipping takes 1-7 business days, depending on location
• Personalized items take longer to ship
• Items are not shipped on weekends or holidays

Away Luggage return policy
If your Away product does not meet your expectations, you can return it within 100 days of purchase (no hidden conditions!). Fill in the online form. Quick note: Away does not cover shipping costs for returns from Canada.

Personalized items are made to order, so the 100-day period does not apply. These items cannot be returned or exchanged, but standard warranties apply.

The 100-day trial period will not be extended if you exchange your item for a new one. Instead, the remaining 100-day period applies to the exchanged item, which I think is fair.

To make a return, fill out the form on the returns page and the Away team will contact you to take the next steps. Shipping costs are non-refundable.

Away Luggage Lock Reset
My goal (like that of the brand) is to be as helpful as possible in this Away Luggage review, and that means giving you all the details possible about luggage.

This section is all about the locks – because they’re what separate you from your belongings when you’re traveling. Here’s what to do if you need to reset your lock:

• Set the dials to 0-0-0
• Press the reset button with a pointed object, such as a pen, until you hear a click
• Turn the digits to your preferred combination
• Press the round button in the middle of the lock and the reset button will pop out again. When the lock opens, your combination is set.
• Turn the numbers to your combination and press the round button to open the case.

100-day trial
Away knows that the best way to test your luggage is to try it out. That’s why every Away product comes with a 100-day trial (unless the product has been personalized).

You can live with your suitcase for 100 days to make sure it meets your needs and requirements. If you don’t like it, you can return it for a refund or exchange.

Away suitcase guarantee
In this Away suitcase review, I have highlighted that Away suitcases come with a lifetime guarantee. This warranty covers any damage to the wheels, shell, handles, zippers, and any other parts that affect the functionality of the suitcase.

Another important note for this Away luggage review: part of this agreement is that the company will fix anything that breaks by repairing or replacing it. This of course applies to manufacturing defects and parts, not mishandling.

The Mini and any personal items or interior design products are covered by a one-year warranty. These items are intended to be protected by your suitcase, so the same lifetime warranty does not apply.

Contacting Away

Apart from this review of Away Luggage, you can contact the company in the following ways:

• Email: help.ca@awaytravel.com
• Away Luggage Instagram: @away
• Twitter: @away