About Lovesac
There are many comfortable seats in the world, but nothing beats the embrace of a fully customizable sofa. From the soft texture of the cushion to the finishes and fabric, Lovesac lets you choose all the important parts so you can put together a seat that’s tailored just for you.
The company was founded in 1995 when Shawn Nelson made a 6-foot beanbag chair in his parents’ house in Utah. After selling them to his fellow students at university for a few years, he teamed up with Dave Underwood in a partnership that would never be forgotten.
The duo spearheaded the industry with their huge, comfortable bags. And in 2006, Lovesac launched sactionals – basically the same comfort, but in the form of a sofa. By 2014, the brand had opened 59 showrooms across the country, with the bags manufactured in China and shipped throughout the US.
The brand’s online presence is a testament to its popularity. I found more than 1.3 million followers on their Instagram and Facebook pages.
About Burrow
Burrow was founded in New York in 2016 by Kabeer Chopra and Stephen Kuhl. The friends were on a mission to “set a new standard [by] making three fundamental changes: a modular platform, a focus on function and fashion, and an investment in community and experience.”
The idea came about during a discussion about the problems associated with buying a new sofa: paying a lot of money for the sofa and shipping, putting it in the room, assembling it, and then finding out that it doesn’t fit in the room, or worse, doesn’t suit you.
It turned out that sofas were expensive because shipping bulky items is usually very costly. That’s when they came up with the solution: a couch in a box that’s easy to assemble and not only beautiful but also super comfortable. And with more than 130,000 followers on Instagram and Facebook, customers clearly agree.
Okay, couch potatoes, this Lovesac vs. Burrow review is designed to help you figure out which brand offers the right sofa for you.
I’ll go over the details of both brands, including product range, overall quality and affordability, customer reviews, and more, so you can find the sofa of your dreams.
What To Consider
Product range
Comfortable seating is the name of the game at Lovesac and Burrow. But both brands also offer unique styles that will enhance your living room in other ways.
On the Lovesac website, you’ll find a selection of large beanbags and sofa-beanbag hybrids—because we all know that the best things come from the 90s and only get better with age.
The company’s latest innovation is the armchair, which offers the same comfort as the beanbags but has a more traditional couch look. Oh, and it’s completely customizable.
Burrow offers more than just seating, with a wide range of furniture inspired by mid-century modern and Scandinavian design.
The minimalist and functional pieces range from storage space to tables to decorations and, of course, seating. In this comparison between Lovesac and Burrow, however, I will focus on the customizable sofas.
Target audience
Who are Lovesac and Burrow sofas designed for? Basically, anyone looking for the perfect sofa, because the sofas are customizable. Whether you have a family of eight or are the proud parent of furry babies, both companies allow you to design a couch that suits your needs.
Materials and sustainability
Customers can choose from a variety of finishes for both brands’ sofas, so the materials vary greatly. Lovesac’s fabrics are made from 100% Repreve-certified recycled yarns, and the brand is committed to providing lifelong sofas, which means fewer sofas end up in landfills.
Burrow has a similar vision: durable furniture that is made to stand the test of time. The sofas are designed and shipped from the US to keep costs low, with manufacturing partners in North Carolina, Vietnam, Poland, and India.
Design
Both Lovesac and Burrow offer modular designs. Individual pieces can be removed, added, and swapped out to create exactly the shape you want. This is perfect for large and small families and households.
Since the pieces can be moved around, you can arrange the sofa to suit your needs. The minimalist shapes fit into any room, and you can even choose unique fabric colors to add depth and visual interest to the space.
Care instructions
At Burrow, leather sofas should not be placed in direct sunlight, should be dusted frequently, and spills should be dabbed with a damp cloth. The same applies to fabric sofas, which can also be cleaned with a mild, diluted detergent.
At Lovesac, the cleaning method depends on the material. If they are not machine washable, they can be dabbed with a soap mixture and a damp cloth. Otherwise, they can be washed on a gentle cycle in cold water and hung up to dry.
Accessibility
Lovesac and Burrow have different price ranges, although both are affordable for modular sofas. However, the former model is slightly more expensive given the various customization options.
Both brands are available on their respective websites: Lovesac.com and Burrow.com. Lovesac can also be found at well-known retailers such as Wayfair, Best Buy, and Costco. If you prefer to test the sofas before buying, you can visit various locations across the US.
Not sure where to start? This Lovesac vs. Burrow review is here to help. First, I’ll take a look at how the two brands’ best-selling products compare, and then I’ll discuss quality, cost, customer reviews, and promotions.
Lovesac vs Burrow: Quality
If you’re reading this Lovesac vs. Burrow review, you’re probably looking for a sofa that’s super comfortable and built to last. Luckily, that’s exactly what these two brands are all about.
Lovesac claims that with every sofa purchase, customers save four sofas from ending up in landfill. How? The brand’s products are durable, so they don’t need to be replaced.
They also come with a lifetime warranty that ensures any defects will be fully repaired.
But what exactly makes Lovesac products so durable? The super soft and strong Repreve fabric is made from recycled plastic water bottles. They are also packaged in recycled and recyclable cardboard boxes to reduce the brand’s environmental footprint.
Burrow sofas are made from olefin, one of the most durable fabrics, which is why it is often chosen for sofas. It is also moisture-wicking and fade-resistant, so it can withstand all the sun’s rays and spilled wine.
To ensure durability, Burrow tested each piece in a number of real-life scenarios.
From weights weighing 500 pounds that barely damaged the fluffy seat cushions to dropping the entire module onto a concrete floor without any breakage, it’s clear that these sofas can take a beating.
The fabrics are also stain and scratch resistant, so you don’t have to worry about your creative toddler when they have a marker in their hand. The materials contain no chemicals or pesticides, making them safe for the whole family.
Another plus point of these brands is that they grow with your family.
Maybe you only have your cat now, but eventually you might have a couple of small children. When that happens, you can simply redesign your couch with new pieces.
Lovesac vs Burrow: Price & Value
While it’s clear that both brands offer top-notch quality, the price-to-value ratio may influence your decision. So how do Lovesac and Burrow compare? Let’s take a look, starting with a breakdown of prices.
Lovesac (without optional upgrades for fabric, filling, and accessories):
- 2-seater seating group: $2,800
- 4-seater seating group: $3,250
- Blanket: $300
Burrow (without additional accessories):
- Loveseat: $1,095
- 4-seater sectional: $1,795
- Blanket: $79
So Burrow is definitely cheaper. But Lovesac focuses on transparency in terms of ethical and sustainable manufacturing, as well as durability and comfort, while Burrow focuses primarily on the latter.
Another key element of quality is the degree of customization, because that’s the only way to find the perfect couch for you and your home. Lovesac sofas can be completely customized with these simple steps:
- Choose your structure (various configurations, but there are also pre-made options)
- Choose the integrated speaker system
- Choose the cover material and color
- Choose a supportive, cozy, or luxurious filling
- Add cup holders and mini tables
Burrow sectionals can also be customized, as buyers can choose between different covers and frames, as well as armrests and pillow types. You can also choose additional pieces such as ottomans and extra pillows.
Overall, Lovesac offers more customization options, but Burrow is more affordable. So it depends on how personalized you want your sofa to be.
Lovesac vs Burrow: What Do Customers Think?
I have reported on the best-selling products, quality, and prices of each brand. Now you are probably wondering what customers have to say. To reach a verdict in this Lovesac vs. Burrow test, I gathered comments and reviews from the internet.
Let’s start with an overview of the ratings for both brands:
- Brand website: 4.6/5 stars from 4,881 reviews
- Modern Castle: 95%
- SlumberSearch: 9.2/10 stars from 116 reviews
- Reseller reviews: 1/5 stars from 1,209 reviews
- Brand website: 4.7/5 stars from 3,086 reviews
- Modern Castle: 94%
- SlumberSearch: 9.4/10 stars from 367 reviews
- The Spruce: 4.4/5 stars
So how did Lovesac and Burrow earn these stars? Below, I’ll highlight customer reviews so you can see what these two brands are all about.
- Durable and long-lasting
- Super soft
- I appreciate the use of recycled materials
- Easy to assemble and change covers
- Many different fabric options
- Most sofas come with machine-washable covers
- Lifetime warranty
- Mixed reviews about customer service
One reviewer describes everything his family loves about the brand, from the wide selection of comfortable products to the easy customization of the sofas:
“We have the Supersack, the Sactional, the Squattoman, and the blanket. We’ve been using them for four years now, and they really are built to last. We’ve added new pieces in recent years to expand our range. The furniture and covers have withstood cats and dogs, and I have the luxury of being able to rearrange them at any time.”
The lower ratings on Reseller Ratings usually refer to slow delivery times. While this can be frustrating for buyers, the company provides clear estimates, and longer wait times are often the result of external factors such as the 2020 pandemic.
- Stylish and easy to assemble
- Soft fabrics and excellent workmanship
- Great delivery process
- Smooth customer service
- Color and fabric match the photos exactly
- High-quality, protective packaging
After the first purchase, a customer came back to buy more because they noticed how easy it was to assemble. Here is an excerpt:
“I am in love with my new sofa. The style, the fabric, the craftsmanship—everything. I’m so impressed that I just ordered the matching ottoman, neck pillows, and a floor lamp to go with it. I chose the graphite gray. It took my son about half an hour to assemble the couch.”
While researching this report on Lovesac and Burrow, I found that both brands have a good reputation online.
Lovesac’s estimated delivery times are longer, but that’s to be expected considering how customizable the sofas are. Otherwise, customers are very satisfied with their purchases.
Lovesac vs Burrow: Promotions & Discounts
This Burrow vs. Lovesac review knows that a big part of your decision comes down to where you can get the best deal. Luckily, I’ve found that both brands offer seasonal specials and sales in addition to their regular savings.
Let’s take a look at what each brand offers:
- Refer a friend and you’ll both get a $100 discount
- Teachers and military personnel receive a 5% discount.
- Find clearance items with up to 60% off.
- Free shipping.
- Refer a friend and receive a $50 Amazon gift card when you spend over $300.
- Save up to 60% when you visit the online outlet
- Free shipping on all orders
Both brands offer excellent deals, so you can always save when you refer a friend or browse the sale items. If you’re looking for additional deals, just wait for the next holiday season.
Based on my research, Lovesac seems to have more frequent special offers. However, Burrow is more affordable, so no matter which brand you choose, you’ll get the best value for your money.
Lovesac vs Burrow: Shipping & Returns
Before deciding on either brand, it’s important to know the shipping and return policies. Luckily, I’ve got all the details here before I finish this Lovesac vs. Burrow review.
Lovesac offers free shipping on all orders within the contiguous US. Delivery time is between 1 and 4 weeks, while custom covers can take between 4 and 10 weeks. All shipments are tracked via FedEx and delivered directly to the customer’s doorstep.
When it comes to returns, Lovesac customers can test the product at home for 60 days to see if they really like it. However, custom-made sofas, floor models, and clearance items are excluded from the sale.
The bags come with a lifetime warranty, while parts and covers are covered by a 3-year warranty against manufacturing defects.
Burrow also offers free shipping on every order, and it’s super fast too. Before shipping around the world slowed down, orders arrived within a week of purchase, and the brand hopes to return to the same standards.
Currently, estimated shipping costs are listed under the “Add to Cart” button for each product, while items ready for shipment should arrive within 2 weeks.
The brand has a 30-day return policy with a fee of 10% of the total cost of the order. This is to reduce the number of returns and waste, so it’s important to be sure before you buy.
However, Burrow offers free exchanges if you’re not 100% satisfied with your purchase. In addition, all items come with a one-year warranty, and replacements or repairs are free of charge.
If you’re in a hurry to find a new sofa, Burrow has the answer with its “ready to ship” option. Simply click on this category when searching, and you’ll only see items that are on their way to you as quickly as possible.
Unfortunately, neither brand currently ships outside the United States. The author of this Lovesac vs. Burrow review hopes that all sofa lovers will soon be able to get their hands on these products!
That said, both brands have strict shipping and return policies to ensure customer satisfaction. But Lovesac has a longer trial period, which is ideal for customers who want to try out a sofa before committing. Burrow is also a good choice if you’re looking for a sofa sooner, as their wait times seem to be shorter.
Who Will You Shop With?
Essentially, there are many similarities between Lovesac and Burrow sofas. Both are modular designs that feature high-quality craftsmanship and many positive customer reviews. However, there are also a few key differences that may influence your decision.
Burrow sofas have a sleeker, more minimalist design overall, which is best suited for someone who wants storage space under their couch, a light and airy feel, and a simple addition to their living space. Lovesac sofas are slightly more voluminous, but also offer more options for customization.
Burrow has a wider selection of furniture that is better suited for someone who wants to furnish an entire room. Lovesac furniture, on the other hand, is ideal if you need a new couch and some extra seating in your home, whether it’s for a child’s room or a teenager’s homework space.
Ultimately, I have provided all the information in this review of Lovesac and Burrow, but the final decision is yours: which sofa will you recline and relax on?
